Cat & Exotic

CATS

We are the only clinic in County Durham to have achieved Gold Standard” Cat Friendly Clinic status – the highest accolade awarded by the International Society of Feline Medicine (ISFM and we understand the very different needs of our feline friends and always wanted to do something more to make their vet visits as stress free as possible.  

Cats just don’t feel safe in unfamiliar environments and become extra perceptive to unusual sounds, sights and smells which is why our Duke Street branch is dedicated completely to our cats and exotic friends. 

We are proud of the environment we have created and we’re proud of our dedicated feline staff, who ensure your cat remains calm and receives the best possible care. Since progressing from cat only clinics to a fully equipped cat hospital, we have seen a vast improvement in the stress levels of our patients, whether that be for routine boosters or surgery. 

Whilst many of our long-standing clients are happy to visit Stanhope Road Hospital, we would always encourage our clients to take full advantage of these facilities knowing what a difference it can make to their pets’ wellbeing!

EXOTICS 

We are passionate about providing a high standard of care to ALL of our patients, and that includes our scaly, feathery, small, furry and exotic friends

Ferrets, rabbits, guinea pigs, chinchillas, and rodents such as hamsters and rats, have been popular pets for many years, as well as avian birds such as parrots, budgies and cockatiels. 

In recent years we’ve seen more and more exotic species such as lizards, snakes and terrapins proving increasingly popular, which is why we now have specialist clinics, wards and treatments to look after their very specific needs. 

We are also very proud to achieve “Silver Grade” on the RWAF (Rabbit Welfare Association and Fund) list of Rabbit Friendly Vets – of which there are just a handful in the entire North-East region!

no matter big or small we are here for your exotic pal.

Waiting Rooms: 

At our Duke Street Clinic, we have two separate waiting areas – one for cats and one for exotics. This helps reduce stress by minimising the sight, sound or smell of each other. 

When you arrive at the surgery, you will be invited to place your pet’s basket or cage on one of our tables in the waiting area, where your pet will feel less vulnerable as they will be able to observe their surroundings from a height. 

We also have a supply of clean towels (pre-sprayed with Pet Remedy) which can help to settle anxious pets. We also have a Pet Remedy diffuser plugged in in both the waiting area and consulting room – this comprises a natural blend of essential oils and valerian, which works on a variety of species alongside their natural relaxation pathways to help promote calmness and reduce stress and anxiety.

Small Mammal and Bird Ward:

Our dedicated small mammal and bird ward is completely separate to our cat ward and reptile ward to provide our small furry and feathered patients with a relaxing, stress-free environment away from the sight, sound and smell of predators. 

We have a variety of hides, litter trays and substrates to provide a safe and familiar enclosure, along with an extendable run to allow exercise in a safe environment. 

We also have a range of cages for birds and smaller rodents such as hamsters, making us fully equipped for the huge variety of species we see on a regular basis. 

Reptile Ward:

Our reptile ward is fully equipped with state-of-the-art vivariums in a range of sizes to suit all reptile species commonly kept as pets. Each vivarium has its own thermostatically controlled heat source along with ultraviolet lamps on electronic timers to provide an appropriate environment for the individual species to safely recuperate during their stay. 

A range of artificial plants hides and rocks will also be offered to your scaly friend to ensure they can hide away and feel safe in their unfamiliar surroundings to reduce stress and fear.

Prep Room & Operating Theatre

Our modern operating facilities have also been designed with our smaller patients in mind. Our theatre boasts a heated tabletop to help maintain body temperature during surgery, as anaesthetised patients are unable to self-regulate, and small patients such as bunnies, rodents and birds lose heat much quicker than larger animals, leaving them vulnerable to hypothermia. 

We can perform most surgeries at the Duke Street Clinic, however, more complex surgeries or procedures would be carried out at our main hospital on Stanhope Road. We have a range of anaesthetic agents and anaesthetic and surgical equipment specifically for the various species we treat, enabling us to provide a tailor-made anaesthetic protocol suitable for your individual pet.